By accessing or using the cyntrigal.com Web site, you agree to the terms of the Cyntrigal Inc. Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. Cyntrigal reserves the right to change the Online Privacy Policy from time to time at its sole discretion. Your use of this site will be subject to the most current version of the Online Privacy Policy at the time of such use. 

Collection of personal information

When you engage in certain activities on this site, such as ordering or registering products, downloading software, or entering contests, Cyntrigal Inc. may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Cyntrigal Inc. may ask that you provide us personal information, such as your first and last name, mailing address (including zip/postal code), e-mail address, employer, job title and department, telephone and facsimile numbers, and other personal identifying information. When ordering products or services on the site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. 

When you submit personal information to Cyntrigal Inc. on this site, you understand and agree that this information may be transferred across national boundaries and may be stored and processed in any of the countries in which Cyntrigal Inc. and its affiliates and subsidiaries maintain offices, including without limitation, the United States and Canada. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage and processing of your information may be undertaken by trusted vendors of Cyntrigal Inc. 

How your personal information is used

Cyntrigal Inc. collects your information in order to record and support your participation in the activities you select. If you order a product that is to be electronically downloaded, for example, the information is used to register your license and rights, if any, to technical support, upgrade discounts, or other benefits that may be made available to registered users. If you enter a contest, information is collected to qualify the entry and contact you regarding the contest or prize awards. The information that you provide is also used as part of our effort to keep you informed about product upgrades, special offers, and other products and services of Cyntrigal Inc. and selected third parties. 

Your choices with respect to personal information

Cyntrigal Inc. recognizes and appreciates the importance of responsible use of information collected on this site. If you do not want the information you provide to Cyntrigal Inc. to be used to inform you of other products, services and special offers available from Cyntrigal Inc., and you indicate this preference when you provide your personal information to Cyntrigal Inc., Cyntrigal Inc. will honor your preference. In addition, Cyntrigal Inc. may selectively provide certain information to other companies or organizations that have products or services we think may interest you. If you do not want to receive promotional materials regarding third party products or services, and you indicate this preference when you provide your personal information to Cyntrigal Inc., Cyntrigal Inc. will honor your preference by not providing your information to such third parties. Cyntrigal Inc. reserves the right to provide aggregate data to third parties for statistical analysis. Such data will not be linked to any particular individuals. 

Protection of your personal information

The personal information that you provide in connection with registering yourself as a Cyntrigal Inc. user or registering a Cyntrigal Inc. product is classified as Registration Information. Registration Information is protected in several ways. Access by you to your Registration Information is available through a password and unique customer ID selected by you. This password is encrypted. We recommend that you do not divulge your password to anyone. In addition, your Registration Information resides on a secure server that only selected Cyntrigal Inc. personnel and contractors have access to via password. Cyntrigal Inc. encrypts your personal information and thereby prevents unauthorized parties from viewing such information when it is transmitted to Cyntrigal Inc.. 

Personal information that you provide that is not Registration Information also resides on a secure server and is only accessible via password. Since this information is not accessible from outside Cyntrigal Inc., you will not be asked to select a password in order to view or modify such information. 

Updating your personal information

You have the right to access and correct your personal information and privacy preferences at any time. With respect to Registration Information, this may be accomplished by linking to your account at Edit Your Account, where you can view and make changes to your personal information. You may also access and correct your personal information and privacy preferences by writing or calling Cyntrigal Inc. at: 

Cyntrigal Inc.
Attn: Privacy Officer/Customer Information
115 Main St S.
Hamilton, ON L8P 4L6
Canada
Telephone Number (905) 869-2124 

Please include your name, address, and/or e-mail address when you contact us. In your correspondence, please indicate with as much detail as possible the location on this site where you provided your personal information. 

Privacy related complaints

If you believe that Cyntrigal Inc. has not complied with this Online Privacy Policy with respect to your personal information, you may write the Cyntrigal Inc. Privacy Officer at the address indicated above. 

In your letter, please describe in as much detail as possible the ways in which you believe that the Cyntrigal Inc. Online Privacy Policy has not been complied with. We will investigate your complaint promptly. 

Please note that if you provide Cyntrigal Inc. with inconsistent privacy preferences (for example, by indicating on one occasion that third parties may contact you with marketing offers and indicating on another occasion that they may not), Cyntrigal Inc. cannot guarantee that your most recent privacy preference will be honored. 

Also, please note that Cyntrigal Inc. is not responsible for the content or privacy practices of non-Cyntrigal Inc. Web sites to which 11thHourSoftware.com or any other Cyntrigal Inc. Web site may link.